TERMS OF SERVICE

OVERVIEW

This website is operated by Travertine House Global LTD. Throughout the site, the terms “we”, “us” and “our” refer to Travertine House Global LTD. Travertine House Global LTD offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.

SECTION 3 - ACCURACY AND COMPLETENESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS AND SERVICES (NATURAL STONE DISCLAIMER)

• Handcrafted Nature: Our products are made-to-order and handcrafted specifically for each customer.

• Natural Variations: Travertine and marble are natural stones. You acknowledge and agree that variations in color, veining, texture, and minor natural pitting are inherent characteristics of the material and are not considered defects or grounds for return.

• Color Accuracy: We cannot guarantee that your monitor's display of any color will be 100% accurate.

• Refunds: Returns or exchanges are handled strictly according to our [Return Policy].

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our [Privacy Policy].

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to upload or transmit viruses or any other type of malicious code.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In no case shall Travertine House Global LTD, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold harmless Travertine House Global LTD from any claim or demand made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@travertinehouse.com.

Travertine House Global LTD

Company Number: 16430604

Registered Address: Suite 9092 5 Brayford Square, London, United Kingdom, E1 0SG

Email: info@travertinehouse.com

Phone: +44 7835 245470 | +90 535 059 08 85